SNC ITS Status

All Systems Operational

About This Site

This site provides information and updates about system outages and technical service interruptions at St. Norbert College in De Pere, Wisconsin. To receive notifications of updates, use the "Subscribe" button on this page. If you use Twitter, you can also follow us there (https://twitter.com/sncits) and receive notifications each time we tweet an update.

Additional information about this service (including links to the status dashboards of other companies) is available in our System Status Notifications article: https://servicedesk.snc.edu/hc/en-us/articles/360033948253

Additional support is available at the ITS Service Desk: https://servicedesk.snc.edu/

Academic Technology Operational

knight.domains Operational

Moodle Operational

G Suite Operational

Google Apps Docs Operational

Google Apps Calendar Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Enterprise Applications Operational

Banner Operational

Business Objects Operational

StarRez Operational

KnightLine Operational

DegreeWorks Operational

Network Operational

Printing Operational

Telephones Operational

WiFi Operational

Website Operational

Internet Operational

SpectrumU Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 7, 2020

No incidents reported today.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

Moodle Course Enrollment Issues

Resolved - Usability issue has been resolved. Students and faculty have access to their courses in Moodle.
Aug 4, 09:25 CDT

Identified - All students and faculty should see the classes they're enrolled into, in Moodle. We've implemented some workarounds to make sure that is the case.

We're currently working with our vendor on a permanent solution.
Aug 4, 08:23 CDT

Update - Students should now be able to see their Spring and Summer courses from 2020. We're working on Fall 2020 courses for students.

Faculty should be able to see their Spring, Summer, and Fall 2020 courses.
Aug 3, 22:32 CDT

Investigating - We're currently looking into an issue with student and faculty enrollment into Moodle courses. We're working with our Moodle support vendor on the problem.
Aug 3, 21:34 CDT

Aug 3, 2020

Moodle - Authentication Type Change

Resolved - Change has been completed. Logins to Moodle with SSO are now functioning properly.
Aug 3, 17:02 CDT

Investigating - We will be modifying how faculty and students will login to Moodle starting at 4:30 today, and implemented by 5. Instead of clicking "SNC Google Login", users will be brought to our Single Sign On page. This is to streamline Zoom and Moodle logins.
Aug 3, 15:28 CDT

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

Banner Upgrades and Server Certificate Maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 18:01 CDT

Scheduled - We are performing a regularly scheduled maintenance to Banner and KnightLine.

In addition, we'll be applying new SSL certificates to several enterprise servers.

Between 6 pm tonight and 2 am Saturday, Banner and KnightLine will be unavailable. Other systems impacted include Business Objects, DegreeWorks, and Evisions.
Jul 24, 11:30 CDT

Jul 24, 2020