SNC ITS Status

OneCard/OneWeb Outage

Investigating - We are aware of an issue when trying to add money to your OneCard account (Custom Cash).
Jan 31, 2023 - 16:27 CST

About This Site

This site provides information and updates about system outages and technical service interruptions at St. Norbert College in De Pere, Wisconsin. To receive notifications of updates, use the "Subscribe" button on this page. If you use Twitter, you can also follow us there (https://twitter.com/sncits) and receive notifications each time we tweet an update.

Additional information about this service (including links to the status dashboards of other companies) is available in our System Status Notifications article: https://www.snc.edu/go/statuspageinfo

Additional support is available at the ITS Service Desk: https://servicedesk.snc.edu/

Academic Technology Operational

knight.domains Operational

Moodle Operational

Kaltura Operational

Paperspace Operational

Google Workspace Operational

Google Apps Docs Operational

Google Apps Calendar Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Enterprise Applications Degraded Performance

Banner Operational

Business Objects Operational

StarRez Operational

KnightLine Operational

DegreeWorks Operational

Single Sign-On Operational

Workday Operational

Laserfiche Operational

Okta Operational

OneCard Degraded Performance

Network Operational

Printing Operational

Telephones Operational

WiFi Operational

Website Operational

Internet Operational

SpectrumU Operational

FortiClient VPN Operational

Zoom Operational

Zoom Cloud Recording Operational

Zoom Chat Operational

Zoom Video Webinars Operational

Zoom Web Client Operational

Zoom Web Portal Operational

Zoom Meetings Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 31, 2023

Power Loss at Campus

Resolved - This incident has been resolved.
Jan 31, 09:46 CST

Update - A large power supply backup in the basement of Boyle failed during the power outage and did not return to operation. This unit powered Johnson Control devices which when out of service caused some outdoor lighting to fail. Also the door controllers for Boyle went down. There was no impact to the network infrastructure so regular ITS services were not impacted. The power supply unit has been replaced.
Jan 31, 09:45 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 20:51 CST

Investigating - There were a few power outages reported on Campus. Boyle and some of the outdoor lighting was noticed and reported to us. A few non critical systems were effected. We monitor many devices on campus and have not seen anything go down so power loss must have been brief. We'll alert the campus again if the situation effects anything major.
Jan 30, 20:51 CST

Jan 30, 2023

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

Network Work in Main Hall

Completed - The scheduled maintenance has been completed.
Jan 27, 17:20 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 17:03 CST

Scheduled - We have to perform some emergency work on the 2nd floor switch closet. This will not take the building down, but it will cause some outages for phone/wireless/internet over the course of 15-20 minutes as we perform our repair.
Jan 27, 09:21 CST

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.