SNC ITS Status

All Systems Operational

About This Site

This site provides information and updates about system outages and technical service interruptions at St. Norbert College in De Pere, Wisconsin. To receive notifications of updates, use the "Subscribe" button on this page. If you use Twitter, you can also follow us there (https://twitter.com/sncits) and receive notifications each time we tweet an update.

Additional information about this service (including links to the status dashboards of other companies) is available in our System Status Notifications article: https://www.snc.edu/go/statuspageinfo

Additional support is available at the ITS Service Desk: https://servicedesk.snc.edu/

Educational Technology Operational

knight.domains Operational

Paperspace Operational

Canvas Operational

Google Workspace Operational

Google Apps Docs Operational

Google Apps Calendar Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Enterprise Applications Operational

Banner Operational

Business Objects Operational

StarRez Operational

KnightLine Operational

DegreeWorks Operational

Single Sign-On Operational

Workday Operational

Laserfiche Operational

Okta Operational

OneCard Operational

Network Operational

Printing Operational

Telephones Operational

WiFi Operational

Website Operational

Internet Operational

SpectrumU Operational

FortiClient VPN Operational

Zoom Operational

Zoom Cloud Recording Operational

Zoom Chat Operational

Zoom Video Webinars Operational

Zoom Web Client Operational

Zoom Web Portal Operational

Zoom Meetings Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Banner and Oracle database maintenance this Sunday (7/28/24) 5 p.m. - 10 p.m. Jul 28, 2024 17:00-22:00 CDT

Upgrades to Banner/KnightLine and security patching on the prodution Oracle database server will be performed this Sunday (7/28) between the hours of 5 p.m. - 10 p.m. For periods of tine during the outage window, the following applications will be unavailable: Banner, KnightLine, Degree Works, Business Objects, and EMS.
Posted on Jul 25, 2024 - 12:27 CDT

Past Incidents

Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Service Disruption: Third-Party Vendor Outages

Resolved - This incident has been resolved.
Jul 22, 10:50 CDT

Update - The third-party vendors have determined the root cause and are currently working on a fix. The expected release for the fix is set for Monday night. In the interim, users are able to process computer checks with signatures within database view.

The next status update will be on 7/22/2024.
Jul 19, 13:42 CDT

Identified - We are currently experiencing disruptions with several of our third-party vendors due to an internet outage affecting CrowdStrike/Microsoft. This outage may impact the availability and performance of some of our services including Raiser's Edge.
Our team is actively monitoring the situation. We appreciate your patience and will provide updates as soon as more information is available.
Jul 19, 09:05 CDT

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

Brief KnightLine Registration outage 4:30-5:00 p.m.

Completed - The scheduled maintenance has been completed.
Jul 15, 17:46 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 16:30 CDT

Scheduled - The student registration system on KnightLine will be down briefly between 4:30 and 5:00 p.m. today (7/15).
Jul 15, 16:29 CDT

Jul 14, 2024

Banner/KnightLine Maintenance this Sunday (7/14) 12 p.m. - 6 p.m.

Completed - The scheduled maintenance has been completed.
Jul 14, 17:04 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 12:00 CDT

Scheduled - Banner and KnightLine will be offline and unavailable this Sunday (7/14) from noon - 6 p.m. to install quarterly upgrades. Please refrain from accessing Banner and/or Knightline during this timeframe.
Jul 12, 09:57 CDT

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.