SNC ITS Status

All Systems Operational

About This Site

This site provides information and updates about system outages and technical service interruptions at St. Norbert College in De Pere, Wisconsin. To receive notifications of updates, use the "Subscribe" button on this page. If you use Twitter, you can also follow us there (https://twitter.com/sncits) and receive notifications each time we tweet an update.

Additional information about this service (including links to the status dashboards of other companies) is available in our System Status Notifications article: https://www.snc.edu/go/statuspageinfo

Additional support is available at the ITS Service Desk: https://servicedesk.snc.edu/

Academic Technology Operational

knight.domains Operational

Moodle Operational

Kaltura Operational

Paperspace Operational

Google Workspace Operational

Google Apps Docs Operational

Google Apps Calendar Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Enterprise Applications Operational

Banner Operational

Business Objects Operational

StarRez Operational

KnightLine Operational

DegreeWorks Operational

Single Sign-On Operational

Workday Operational

Laserfiche Operational

Okta Operational

OneCard Operational

Network Operational

Printing Operational

Telephones Operational

WiFi Operational

Website Operational

Internet Operational

SpectrumU Operational

FortiClient VPN Operational

Zoom Operational

Zoom Cloud Recording Operational

Zoom Chat Operational

Zoom Video Webinars Operational

Zoom Web Client Operational

Zoom Web Portal Operational

Zoom Meetings Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 25, 2023

413 College Ave, 417 College Ave & 410 4th St. Wireless/Internet

Resolved - The faulty equipment was replaced around 1pm today and the incident was resolved.
Mar 25, 00:03 CDT

Identified - We have an issue with a wireless bridge/antenna that has taken down the connection between these three houses and campus. The work to repair the issue has to be conducted in 413 College Ave and affects all of the houses listed in Incident. We will have service functional for the weekend.
Mar 24, 10:18 CDT

Mar 24, 2023

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

Software Maintenance Upgrade

Completed - The scheduled maintenance has been completed.
Mar 20, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 21:00 CDT

Scheduled - There will be an update to software this evening that will impact the VPN usage. During this time VPN may fail (go down) and not allow logins. This will be temporary and service will return after the maintenance period. All other network traffic will continue to function without issue.
Mar 20, 16:41 CDT

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

Enterprise System Maintenance

Completed - The scheduled maintenance has been completed.
Mar 17, 08:03 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 06:00 CDT

Scheduled - We are performing a regularly scheduled security update to enterprise systems this Friday, March 17th between 6:00 am - 8:30 am.

The following systems will be unavailable during this time: Banner, KnightLine, DegreeWorks, Business Objects, Zoom, TickeTrak, Raftr, StarRez, Moodle, OneCard, Slate, Raisers Edge, Kaltura, and Handshake.
Mar 15, 08:14 CDT

Mar 16, 2023

Wireless Network Downtime : snc

Completed - The scheduled maintenance has been completed.
Mar 16, 21:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 19:00 CDT

Scheduled - We will be making some changes to the snc network and this will impact wireless across campus. Users may experience one or more 30 minute outages during this time. If you're having issues please reboot your machine. If you're still having issues when your machine comes back up please wait 30 minutes before rebooting again. Devices that were left on over this maintenance may need to be rebooted the next day.
Mar 15, 12:24 CDT

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

Workday System Maintenance: March 10-11

Completed - The scheduled maintenance has been completed.
Mar 11, 12:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 23:01 CST

Scheduled - Beginning at 11 p.m. on Friday, March 10 through noon on Saturday, March 11, there will be intermittent service interruptions and outages as Workday installs the major feature upgrades. These updates are designed to increase functionality and enhance the user experience. Please make plans to anticipate this downtime.

Although the majority of the updates for Workday 2023 R1 will center around back-end improvements, there are a few larger-scale changes that end users will see. Some of the updates include:
- Improved user interface
- Streamlined experience for internal job candidates
- Improved talent management processes
- Updates to Adaptive Planning home page and improved accessibility features
- Find out more at https://www.snc.edu/workday/login/news/.

If you have questions or concerns regarding this maintenance update, please contact workday-finance@snc.edu.

Thank you for your patience and support as we continue to transform our systems and operations to provide new and improved services to the college community.
Mar 8, 09:25 CST