SNC ITS Status

All Systems Operational

About This Site

This site provides information and updates about system outages and technical service interruptions at St. Norbert College in De Pere, Wisconsin. To receive notifications of updates, use the "Subscribe" button on this page. If you use Twitter, you can also follow us there (https://twitter.com/sncits) and receive notifications each time we tweet an update.

Additional information about this service (including links to the status dashboards of other companies) is available in our System Status Notifications article: https://servicedesk.snc.edu/hc/en-us/articles/360033948253

Additional support is available at the ITS Service Desk: https://servicedesk.snc.edu/

Academic Technology Operational

knight.domains Operational

Moodle Operational

G Suite Operational

Google Apps Docs Operational

Google Apps Calendar Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Enterprise Applications Operational

Banner Operational

Business Objects Operational

StarRez Operational

KnightLine Operational

DegreeWorks Operational

Network Operational

Printing Operational

Telephones Operational

WiFi Operational

Website Operational

Internet Operational

SpectrumU Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 30, 2020

No incidents reported today.

May 29, 2020

Banner Upgrade

Completed - The scheduled maintenance has been completed.
May 29, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 18:00 CDT

Scheduled - We are performing a regularly scheduled maintenance to Banner and KnightLine.

Between 6 and 10 pm, access to these systems will be unavailable.

Business Objects and DegreeWorks should not be affected.
May 29, 11:28 CDT

Disaster Recovery (DR) Issue Testing/Fix on Campus Firewalls

Completed - The scheduled maintenance has been completed.
May 29, 16:12 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 16:11 CDT

Scheduled - We will be undergoing scheduled maintenance during this time.
May 29, 16:10 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 16:10 CDT

Scheduled - St. Norbert will be working with WiscNet and Camera Corner to test and fix issues with DR issue that firewall exhibited during a WiscNet maintenance. Outage will not last entire hour, but there will be multiple short outages during that time which will impact access to campus systems (Banner, Website... etc), internet access for those on campus and VPN service.

Note: Time changed to 4:30-5:30 on 5/29/2020

We were able to execute the test early due to finance being finished early. Test was run, issue resolved and work completed around 3:50pm
May 15, 12:51 CDT

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

Degree Works Maintenance

Completed - The scheduled maintenance has been completed.
May 20, 20:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:03 CDT

Scheduled - The Degree Works system will require system maintenance at 8 pm tonight. The system will be unavailable for about a half hour. This maintenance will not impact Banner, KnightLine, or Business Objects.
May 20, 16:43 CDT

DegreeWorks issues

Resolved - This incident has been resolved.
May 20, 10:21 CDT

Monitoring - Degree Works is now available. We'll continue to monitor to make sure that things are stable.
May 20, 09:12 CDT

Update - We are continuing to investigate this issue.
May 20, 09:11 CDT

Investigating - Degree Works is currently unavailable. We are investigating the issue.
May 20, 08:56 CDT

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.